Back to the Awards!

Best management practice, Portland Community College, Portland, Oregon, Kaia Cabana, accepting. In reengineering their program, this organization cut from the top rather than the bottom. In a gutsy move, they flattened the organization. They empowered people lower down. They exploded the organizational pyramid. They even got rid of the dean’s position.
They saved $80,000 a year, plus enrollments went up 10% and Income or FTEs rose 23%.